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Terms and Conditions of Use

Kratom SA Terms and Conditions

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Welcome to the Kratom SA website. Please carefully review the following Terms and Conditions before using our website or purchasing our products. By accessing or using this website, you agree to be bound by these Terms and Conditions.

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Age Restriction

All users of this website and purchasers of our products must be at least eighteen (18) years of age. By placing an order, you confirm that you meet this age requirement. 

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Product Use and Information

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The products sold on the Kratom SA website and the information provided are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Our products are sold strictly for aromatherapeutic, spiritual, educational, or research purposes. They are explicitly not intended for human or animal consumption, ingestion, or external application in any form. Any use contrary to these purposes constitutes misuse, and Kratom SA is not responsible for any consequences resulting from such misuse.

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Limitation of Liability

Kratom SA, its owners, employees, or affiliates will not be held liable for any harm, injury, or damages—whether direct, indirect, incidental, special, consequential, or punitive—arising from the use, misuse, or non-use of our products or the information provided on this website. Users assume full responsibility for their use of the products and information obtained from Kratom SA.

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Product Safety and Compliance

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  • Kratom SA makes no claims about the safety, efficacy, or legality of its products beyond their intended aromatherapeutic, spiritual, educational, or research purposes.

  • It is the customer’s responsibility to store products safely and securely, out of reach of minors, pets, or unauthorized individuals.

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Right to Refuse Service

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Kratom SA reserves the right to refuse service or cancel orders at its sole discretion, including but not limited to instances of suspected misuse, fraudulent activity, or violation of these Terms and Conditions.

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Returns and Refunds

  • Returns are accepted only for unopened, unused products within 14 days of delivery, subject to our return policy.

  • Refunds will be processed at Kratom SA’s discretion and may exclude shipping costs or incur a restocking fee.

  • Customers must contact Kratom SA prior to returning any product to receive authorization and instructions.

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Privacy and Data

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Kratom SA is committed to protecting your privacy. Personal information collected during your use of the website or purchase process will be handled in accordance with our Privacy Policy.

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Changes to Terms and Conditions

Kratom SA reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically to stay informed of any updates.

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Contact Information
 

If you have any questions or concerns about these Terms and Conditions, please contact us.

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By using the Kratom SA website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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